General Terms and Conditions for MAS SOFA BED Shop Online
- Introduction
Welcome to MAS SOFA BED Shop Online. These general terms and conditions govern your purchase of goods through our website at www.massofabed.com. They are available on our “MAS Shopping Online” page. When we refer to MAS SOFA BED (MAS), we mean “we” or its derivatives in these terms. When referring to “you,” we mean users who are shopping from MAS and buying its products. - Governing Law
Any disputes or claims related to this website will be governed by and construed in accordance with the laws of Egypt, our country of domicile. - Additional Policies
In addition to these general terms, other legal conditions concerning our Shipping Policy, Return Policy, and Cancellation Policy also apply. By agreeing to these terms, you also commit to our return policy, forming a legally binding contract between us. - Acceptance of Terms
You must read these terms and the return policy carefully before making a purchase from MAS SOFA BED Shop Online. We reserve the right to modify these terms and conditions as well as the return policy at any time. Any changes will be effective for new orders placed after the changes are posted on our website. Please review these terms and policies before each transaction. - Contact Information
For questions related to these terms and conditions, return policy, cancellation policy, or any other inquiries, please contact us:
• Phone: XXXX XXXX XXX
• Email: Info@massofabed.com - General Information
By using our website or making a purchase, you agree to these terms and conditions. If you have any questions or need further clarification, feel free to reach out to our representatives. - Acceptance of Terms
By using our website, www.massofabed.com, even if you do not make a purchase, you agree to and are bound by these terms and conditions. - Accuracy of Information
We strive to ensure the accuracy and validity of all information on the MAS SOFA BED website, including product descriptions and prices. However, errors may occur. If we identify any inaccuracies that impact your order, we will correct them as soon as possible and notify you accordingly. - Shopping Experience
Please note that shopping on MAS SOFA BED Shop Online differs from purchasing in our physical stores. Be aware of the following: - Our Products & Services
We offer MAS SOFA BED products and related services both through our website, www.massofabed.com, and in our physical stores. - Colors
The colors of products displayed on our website may vary due to factors such as display settings and lighting conditions. Product colors may appear different in reality compared to what is shown on your screen. - Photos
Photos on our website are for illustrative purposes only. For an accurate description of any product, including its features and details, please refer to the product description provided. - Product Availability
All products are subject to stock availability. If a product is out of stock or discontinued, we may be unable to fulfill your order. In such cases, we will refund any amount paid for products that are unavailable. - Promotion Offers and Product Availability
Promotional offers and products available on the MAS SOFA BED website may differ from those available in our physical stores, and vice versa. Product prices listed on our website typically match those in our catalogue and stores, but discrepancies may arise due to varying promotions online and in-store. - Validity of Information
MAS SOFA BED relies on the accuracy of the information provided by customers. It is the customer’s responsibility to ensure that all personal information and data entered during the purchase process are correct. We are not liable for issues arising from incorrect information provided by customers. - Personal Identification Information
We may collect personal identification information in various ways, including but not limited to when users visit our site, register, place an order, fill out forms, or subscribe to newsletters. Personal information collected may include your name, email address, and phone number. Users can visit our site anonymously but may not be able to engage in certain activities without providing this information. - Non-Personal Identification Information
We also collect non-personal identification information about users whenever they interact with our site. This may include details such as the browser name, type of computer, operating system, and Internet service provider. This information helps us understand how users connect to and use our site. - Web Browser Cookies
Our site utilizes cookies to enhance user experience. Cookies are small files placed on your hard drive by your web browser for record-keeping and tracking purposes. Users can set their web browsers to refuse cookies or to alert them when cookies are being sent. However, disabling cookies may affect the functionality of some parts of our site. - How We Use Collected Information
We use the personal information collected from users for the following purposes:
• To Improve Customer Service: Your information helps us respond more effectively to customer service requests and support needs.
• To Personalize User Experience: We aggregate information to understand how users interact with our site, which helps us tailor the experience for you.
• To Improve Our Site: Feedback and information from users assist us in enhancing our website offerings.
• To Process Transactions: Information provided during transactions is used solely to fulfill orders. We do not share this information with third parties except as necessary to complete the service.
• To Administer Content and Promotions: We use contact information to send updates, promotional content, surveys, or other relevant information. Users can opt-in to receive periodic emails with company news, updates, and product information. Unsubscribe instructions are included in each email, or users may contact us directly to opt-out. - Protection of Information
We strive to keep our website free from viruses and other malicious content. Users should also ensure they use appropriate software to protect their devices. Be cautious of counterfeit MAS SOFA BED websites claiming to sell our products. MAS SOFA BED is not responsible for any issues arising from fraudulent sites. Our official website is www.massofabed.com. - How We Protect Your Information
We implement data collection, storage, and processing practices with appropriate security measures to safeguard against unauthorized access, alteration, disclosure, or destruction of personal information. Our site complies with PCI standards to ensure a secure environment for users. - Changes to This Privacy Policy
We may update this privacy policy at any time. When changes are made, we will post a notification on our site’s main page, update the revision date at the bottom of the policy, and may notify users via email. We encourage users to review this policy periodically to stay informed about how we protect personal information. By continuing to use our site, you agree to the updated policy. - Acceptance of Terms
By using this site, you confirm your acceptance of these terms and conditions. If you do not agree with any part of this policy, please refrain from using our site. Your continued use of the site following any changes to this policy signifies your acceptance of those changes. - Security
You are responsible for maintaining the confidentiality of your login credentials and all other account-related information. If you suspect any security issues or unauthorized access to your account, you must notify us immediately. - Eligibility to Order and Purchase
Minors under 18 years of age are prohibited from registering, transacting, or using our website. Payments for products or services will be processed through a secure connection to our payment provider. Cardholders should retain copies of transaction records and adhere to merchant policies and rules. All deliveries must be within Egypt, and you must provide a valid email address and phone number for contact. Products sold on MAS SOFA BED Shop Online are intended for home use only, unless explicitly stated otherwise. - Availability of Products and Services
We reserve the right to modify, discontinue, or temporarily suspend the sale of any product or service without prior notice. If a service is halted after payment, we will issue a refund in accordance with our return policy. - Acceptance of Purchase Orders
While we aim to fulfill all orders, we reserve the right to refuse any purchase order at our discretion, before delivery. If your order is rejected, we will notify you promptly and refund any amounts paid. - Payment
You may pay for products using the methods outlined in our “How to Pay Online” guide. Installment payments are managed by your bank, and service fees and installment terms may vary. MAS SOFA BED is not responsible for any bank-imposed fees. We will charge your card upon order submission. If we encounter issues with payment collection, we will contact you. Order value collection does not equate to order acceptance. If we do not accept your order, we will refund the full amount as soon as possible, within three working days. Refunds to your credit card may take from 1 business day to 3 weeks, depending on your bank. If you cancel your installment service, MAS SOFA BED is not liable for any associated assembly fees; please consult your bank for details. - Prices
All prices listed on the MAS SOFA BED Shop Online website are set by MAS SOFA BED, unless stated otherwise. Prices do not include delivery or assembly fees, which will be added to your total order amount as outlined below. The price you pay for your products is the price displayed on MAS SOFA BED Shop Online at the time of your order, unless otherwise specified in these terms and conditions. Typically, delivery fees are those quoted by MAS SOFA BED Shop Online when you place your order. These fees will be calculated based on your location, product dimensions, weight, size, nature, and value. For detailed information about delivery and shipping fees, please refer to our Delivery Policy and Shipping Policy. - Product Availability
While we strive to ensure that our stock levels on MAS SOFA BED Shop Online match our physical inventory, discrepancies may occur. If we identify a stock error for any product you ordered, we will notify you promptly. In such cases, we will issue a refund for any amounts paid for products that are not available.
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